Privacy Policy

1. Who We Are

Bangkok Soul Thai Restaurant ("we," "us," or "our") is a restaurant located at 707 E Main St, Alhambra, CA 91801. We operate the website at bangkoksoul.com (the "Site"). You may contact us at hello@bangkoksoul.com or by calling (626) 537-1355.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

• Contact and reservation requests: Your name, phone number, email address, party size, and any special requests you submit through our contact form or reservation inquiry.
• Communications: Messages, feedback, or inquiries you send us by email or phone.

b. Information Collected Automatically

• Usage data: Pages visited, time spent on pages, referring URLs, browser type, device type, and general geographic location (city or region level). This data is collected in aggregate and is not linked to your identity.
• Cookies and similar technologies: Small files stored on your device that help our Site function properly and allow us to understand how visitors use it. See Section 5 for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, reservation requests, and customer service needs.
• Confirm and manage reservations or catering arrangements.
• Send you information you have requested, such as menu updates or special event announcements (only if you opt in).
• Analyze how visitors use our Site so we can improve the experience and content.
• Comply with applicable laws and legal obligations.
• Protect the security and integrity of our Site.

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We share your information only in limited circumstances:

• Service providers: We use third-party vendors that help us operate our Site and business. These include hosting and analytics providers (see Section 5). These providers are permitted to use your information only to perform services on our behalf and are required to protect it.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: If Bangkok Soul Thai Restaurant is acquired, merged, or its assets transferred, your information may be part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Cookies and Analytics

Our Site uses the following cookies and third-party services:

• Vercel Analytics: We use Vercel Analytics to collect anonymized, aggregated data about Site traffic and performance. Vercel Analytics is designed to be privacy-friendly and does not use cookies to track individual visitors across websites. For more information, see Vercel's privacy documentation.
• Google Fonts: Our Site loads fonts from Google Fonts. Google may collect limited data (such as your IP address) when your browser requests fonts. See Google's Privacy Policy.
• Functional cookies: We may use session cookies that are strictly necessary for the Site to operate. These are deleted when you close your browser.

You may disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Contact and reservation inquiries are typically retained for up to two years for customer service and recordkeeping purposes, after which they are securely deleted.

7. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you the following rights:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of personal information we hold about you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt Out: We do not sell or share your personal information for cross-context behavioral advertising. No opt-out is required.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, please contact us at hello@bangkoksoul.com. We will verify your identity before processing your request and will respond within 45 days.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at hello@bangkoksoul.com.

9. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. Our Site is served over HTTPS. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites such as social media platforms and delivery services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: